Bjilive Terms & Conditions — Complete Guide to Membership, Betting & Payments

Bjilive (hereinafter referred to as "we", "us", or "the Platform") is an online betting and gaming service provider. These Terms & Conditions constitute a legally binding agreement between bjilive and its users (hereinafter referred to as "you" or "member").

By using any bjilive service, you confirm that you have read, understood, and agreed to these terms. These Terms & Conditions may be updated from time to time.

Bjilive reserves the right, at its sole discretion, to provide or deny services to any user at any time. Our services are available only to residents of jurisdictions where online betting is legally permitted.

To register an account with bjilive, you must provide accurate and complete information. Accounts created with false or incomplete details will be terminated, and any balance held may be forfeited.

Each person may register only one account. Holding multiple accounts — whether by the same individual or on behalf of family members — is strictly prohibited. If multiple accounts are detected, all of them will be closed.

As part of KYC (Know Your Customer) verification, bjilive may request the following information:

• Photo of National ID or Passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership
• Proof of income source (for high-value transactions)

Withdrawals may be restricted until verification is complete. bjilive may take 3–5 business days to complete the verification process.

Keeping your account password and login credentials confidential is solely your responsibility. bjilive is not liable for any loss resulting from unauthorized use of your account.

Bjilive may initiate an age verification process at any time. Failure to verify your age will result in immediate account suspension. Anyone who registers an account on behalf of a minor may face legal action.

The following individuals are not eligible to use bjilive:

• Anyone under the age of 18
• Bjilive employees and their immediate family members
• Users whose accounts have been previously terminated
• Those who have voluntarily activated self-exclusion

Bjilive accepts deposits via bKash, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is BDT 500, and the maximum deposit limit is determined according to the account tier.

The following conditions apply to all withdrawals:

• Your account must be fully verified before withdrawals can be processed.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Standard withdrawals are processed within 5 minutes to 24 hours.
• Large withdrawal amounts may be subject to additional verification.
• Withdrawals may be temporarily placed on hold if a suspicious transaction is flagged.

In line with its commitment to preventing money laundering, bjilive follows international AML (Anti-Money Laundering) standards. Any suspicious transactions will be reported to the relevant authorities.

Before placing a bet on bjilive, you should review the specific rules for the relevant sport. Each sports category has its own betting rules, which are detailed on the platform.

Once a bet is placed, it cannot be cancelled or changed, unless bjilive cancels it under special circumstances. A bet may be cancelled in the following situations:

• In the event a match is cancelled or postponed
• In the event of a technical error in the odds
• If the match is not played at the designated venue or in the scheduled format
• Upon evidence of corruption or match-fixing

Fraudulent betting activity — including participation in betting syndicates, arbitrage betting, or exploiting technical advantages — is strictly prohibited. If such activity is detected, the account will be closed and any funds held will be forfeited.

If a cricket match is interrupted by rain, the result will be determined using the DLS (Duckworth-Lewis-Stern) method, and bets will be settled accordingly.

Bjilive offers a range of bonuses and promotions. Each bonus comes with its own terms, detailed on the relevant offer page. The following general conditions apply to all bonuses:

• A wagering requirement must be met before any bonus funds can be withdrawn.
• The wagering requirement for the welcome bonus is generally 5x–20x.
• Bonus funds cannot be transferred to another account.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled.
• Bonuses that reach their expiry date will be cancelled automatically.

Free bets and cashback offers may require a minimum odds threshold. Cashback is generally applied to losing bets only and does not apply to winning bets.

Bjilive believes gaming is for entertainment — not addiction. We encourage all members to play mindfully and within their limits. The following responsible gaming tools are available on bjilive:

• Daily / Weekly / Monthly Deposit Limit: Set a maximum limit on your own deposits.
• Loss Limit: Set a maximum amount you're willing to lose within a given time period.
• Session Time Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break anywhere from 24 hours to 6 weeks.
• Self-Exclusion: Exclude yourself for anywhere from 6 months to permanently.

If you notice signs of problem gambling, please reach out to the bjilive support team. We're here to help with care and understanding. For more information, visit our Responsible Gaming View the page.

Bjilive reserves the right to suspend or terminate accounts without prior notice in the following circumstances:

• Any violation of these Terms & Conditions
• Registration with False Information
• Suspicion of Money Laundering or Fraud
• Multiple Account Management
• Bonus Abuse
• Hacking or Technical Manipulation Attempts

You may close your account at any time. Any remaining balance will be refunded within 7 business days, provided verification has been completed.

Bjilive takes the privacy of your personal information very seriously. Any data we collect is used solely for service delivery, verification, and compliance with legal obligations.

Bjilive never sells your personal information to third parties. However, we may be required to share data when mandated by law or requested by a regulatory authority.

To protect your data, we use:

• 256-bit SSL/TLS Encryption
• Two-Factor Authentication (2FA)
• Firewall & Intrusion Detection System
• Regular Security Audits

For more information, visit our Privacy Policy Read the page.

Bjilive reserves the right to amend or update these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform announcement.

Continued use of bjilive following any changes will be taken as your acceptance of the updated terms. We recommend visiting this page regularly.

For any questions or complaints regarding these terms, please contact us:

• Email: support@bjilive.im
• Live Chat: Available 24/7
• Average response time: 3 minutes